Employment

EXPECTED HOURS

• 36 hours/week
• Option to work four days a week (Tuesday-Friday) + serve as part of the Saturday rotation

PAY RATE:  $22.36/hr + benefits

ESSENTIAL DUTIES & RESPONSIBILITIES

• Under the general direction of the Head of Youth Services, but with the appropriate amount of independence, plans, coordinates, and implements programming for children, young adults, and families. Assists in creating and supporting the library's Summer Reading Program as well as other large, well established youth programs. 
• Facilitates at least one storytime per week. Day, time, age group and overall theme should fit within the Youth Department’s overall plans and should be coordinated with the Head of Youth Services. Filling in for additional storytimes during the week may be required due to scheduling needs. 
• Provides regular outreach to schools and other local organizations to champion library programs, especially the Library’s Summer Reading Program.
• Assists with collection development for Youth Services including but not limited to, collection maintenance, weeding, or other processing and shifting projects. Materials selection using review sources may also be required.

CIRCULATION AND PATRON SERVICES

• Provides exemplary patron service in the form of answering patron calls, emails, and in person questions; provides readers’ advisory for Youth collections; helps patrons search and locate materials; assists with printer, computer, and other library technologies, museum passes, consortium requests, and digital library services including Hoopla, Overdrive, etc.
• Performs routine circulation services tasks including, but not limited to: check in and check out of materials, issuing library cards, pulling and processing library holds, answering general inquiries, scheduling meeting spaces, assisting with website and catalog usage.
• Due to varying schedules, occasionally staffs the Youth Services Department independently. 
• Maintains a safe space for patrons, upholds library's behavior and safety policies, and provides excellent customer service at all times.
• In conjunction with other Youth Services colleagues, creates promotional materials for departmental programming which may include flyers, social media posts, newsletters, email blasts, press releases, etc.
• Keeps current with Main Circulation Desk and Library opening and closing procedures, and staffs the Main Circulation Desk on rotating Saturdays and as needed. Regularly participates in library opening or closing procedures depending on schedule.

OTHER DUTIES

• Provides similar or related work as required, directed or as situations dictate.

NECESSARY SKILLS, KNOWLEDGE, AND ABILITIES

• Must enjoy working with the public, especially children,  teens and families.
• Completes delegated tasks with accuracy while meeting deadlines.
• Creates a welcoming, warm, and respectful environment for library patrons and staff.
• Is self-motivated and proactive; demonstrates creativity, initiative, and enthusiasm.
• Is open to constructive criticism and new ideas; takes direction well.
• Is committed to upholding library patron privacy and intellectual freedom policies.

• 1-2 years of relevant experience with a degree in library science or other related field. Or 2-4 years experience working with children and/or teens in a library, school or other youth-focused field.
• Independent and collaborative experience with the library skills outlined in the job description. Excellent oral and written communication skills, including active listening. Excellent interpersonal skills, including self-awareness. High comfort level with technology, including mobile devices, wifi, productivity software (ie: MS Office Suite, G-Suite), Canva, a variety of library digital subscriptions and I.L.S. software – experience with Koha, a plus. 

• Criminal background check
• I-9 Form

EEO STATEMENT

The Wiggin Memorial Library provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, sex, race, creed, color, marital status, familial status, physical or mental disability, or national origin. In addition to federal law requirements, Wiggin Memorial Library complies with applicable state and local laws governing nondiscrimination in employment in every location in which it has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

CLASSIFICATION SUMMARY

Employees in this class follow policies and procedures in order to complete work that supports the library mission and goals and provide customer service.  This employee is required to meet standards for public service and accuracy goals. Work is performed independently with supervision, direction, and guidance from the Youth Services Supervisor who will review work for services provided to patrons, and professional library standards. Errors in judgment could have a negative impact on the public’s access to services and acceptance of programs and personnel.